Return Policy

1. Overview

Highway Tours operates as a bus ticket booking platform. As bus tickets are travel services and not physical goods, our return policy is governed by cancellation and refund rules rather than product returns.

2. Applicability

This Return Policy applies to:

• Bus ticket bookings made through our website or app
• Modifications or cancellations of confirmed bookings
• Any request to reverse or change a booking after confirmation

3. No Physical Returns

Since we provide booking services and not physical products, there are no "returns" in the traditional sense. If you need to cancel or change your travel plans, please refer to our Refund Policy and our cancellation terms.

4. Booking Modifications

Subject to bus operator and fare rules, you may be able to:

• Cancel your booking and claim a refund as per our Refund Policy
• Reschedule your journey (where permitted by the operator)
• Change passenger details in accordance with operator policy

Modification and cancellation charges may apply as per the fare rules displayed at the time of booking.

5. Contact for Return-Related Queries

For any questions about cancelling your booking or eligibility for refunds, please contact us:

• Email: highwaytours@gmail.com
• Phone: 9470902004, 9470902005
• Address: New Bus Stand, Hazaribag